Question 1

Is Batteriq an authorised EcoFlow dealer in Kenya?

Accepted Answer

Yes. Batteriq is Kenya's officially appointed EcoFlow distributor. All products are genuine, carry full international EcoFlow warranty, and are supported by EcoFlow-certified after-sales service.

Question 2

Can I pay for EcoFlow products with M-Pesa in Kenya?

Accepted Answer

Yes. Batteriq offers instant M-Pesa STK Push checkout. You receive a payment prompt on your phone during checkout and confirm with your M-Pesa PIN. We also accept Cash on Delivery and M-Pesa on Delivery.

Question 3

What is the warranty on EcoFlow products bought from Batteriq?

Accepted Answer

EcoFlow power stations carry a 24-month warranty. Solar panels carry a 24-month product warranty plus a 5-year power output warranty. Accessories carry a 12-month warranty. All warranties are honoured by Batteriq as the authorised Kenya distributor.

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